Privacy Policy

At DR Vitamin, we place the highest importance on your privacy, and we handle your personal data with full responsibility and transparency. This page explains how we collect, use and protect your information when you use our website.

1. The data we collect:

We collect the following information when you use the website or complete a purchase:

• Full name

• Phone number

• Email address

• Shipping address

• Payment details (such as credit cards or e-wallets)

• Technical information (such as browser type and IP address) for analysis and performance improvement

2. How the data is used:

We use the data we collect in order to:

• Fulfil orders and process payment and delivery

• Contact you about your order, its shipping status, or new offers

• Improve your browsing and shopping experience

• Provide technical support and effective customer service

• Send offers and marketing updates (if you have agreed to this)

3. Data sharing:

• We do not sell or share your personal data with any unauthorised third party.

• We may share some data with shipping, payment and marketing partners only insofar as it serves the fulfilment of your order or the improvement of the service.

• This is done under agreements that protect your privacy, and the data will not be used for any other purpose without your prior permission.

4. Data protection:

We use modern technologies to secure data, such as SSL encryption and intrusion protection systems, to protect your information from unauthorised access, modification or damage.

5. Cookies:

We use cookies to improve the user experience, such as remembering the items in your shopping cart or providing personalised content.

6. User rights:

• You have the right to request to know, update or delete your personal data from our system at any time.

• You can also unsubscribe from marketing messages at any time through the unsubscribe link in the messages.

7. Changes to the policy:

We may update this policy from time to time. Any changes will be posted here, and your continued use of the website after the changes constitutes implied acceptance of them.

8. Contact us:

If you have any questions about the privacy policy or how your data is used, you can contact us via:

• Email: info@drvitaminshop.com

• Phone: +201070075180

• Or through the Contact Us page on the website.